RETURN POLICY:

Returns are not accepted under our current policy. All transactions are considered final upon purchase. We’re happy to answer any questions you may have before you buy!

SUBSTITUTION POLICY

On occasion, substitutions may be necessary for your bouquet due to the availability of certain flowers in various regions. We take care to maintain the style, theme, and color scheme of the arrangement, utilizing flowers of equal value. Additionally, the substitution of certain keepsake items may be required due to high demand, especially during major holidays. In arrangements featuring all rose bouquets, we will make every effort to match the flower type, although a different color may be used.